DP&L warns customers against scam calls

DAYTON — Dayton Power and Light warns customers that there have been an increasing number of phone calls Wednesday afternoon from scammers posing as DP&L.

The scammers are demanding DP&L customers make a payment or their service will be disconnected.

They are directing customers to call 1-800 numbers where they will receive instructions to pay the scammers.

DP&L is urging customers who receive these calls to call DP&L at 800-433-8500 to ask question before making any payments.

Be alert to three common scams:

  • Callers threatening disconnection if payment is not received immediately.
  • Callers asking customers to send a pre-paid debit card to pay their bill or to replace dangerous equipment.
  • Callers targeting small businesses during peak business hours, such as restaurants at lunch time. The scammers try to catch employees off guard to gain account information, and to instill fear that power will be turned off.