UPDATE 2:20 p.m.:
After a brief outage early Tuesday afternoon, Kroger stores are now able to take credit card payments, a spokeswoman said.
According to news partner WCPO, Kroger released a statement saying, "Our EBT system was down for a short period of time. It is now fixed and working properly."
Earlier Tuesday afternoon, multiple shoppers reported that some Kroger stores were only able to take cash payments, no credit cards.
Shoppers now say some Kroger stores are able to take credit card payments again.
First Report
Multiple shoppers report that some Kroger stores are currently only able to take cash payments, no credit cards.
A few shoppers have called WHIO saying store employees said the stores are unable to process credit card payments and are only taking cash.
As of 1:30 p.m., multiple shoppers from outside Ohio have tweeted that stores in those states are also unable to process credit card payments.
Officials with Kroger have not returned WHIO’s request for comment, leaving unanswered which stores are affected.
Pretty interesting Christmas Eve in Ohio: windows all open, almost 60 degrees & the local Kroger chains had their credit card network go down for over an hour. So far there are no murders, it was actually pleasant for 20-30 people long lines waiting for the system to come back up
— Infinity Limited (@topherbone) December 24, 2019
I feel really bad for the checkout clerks at Kroger grocery stores. Apparently their credit card machines went down all across Texas. Cash or checks only! Lots of people abandoned their carts full of food.
— Jennifer Drinjak (@jdrinjak) December 25, 2019
The credit card processing system went down in all the Kroger branded grocery stores in New Mexico and Colorado today. What a mess!
— Susan Ray (@Mtnred74) December 25, 2019
Kroger nationwide went down for credit card processing. Talk about the wrong time.
— HR Paperstacks (@kidslovetrains) December 25, 2019
Today Kroger (aka King Sooopers in Colorado) stopped processing credit card transactions for about an hour....cash only chaos...all of us in line assumed that North Korea took down credit card transactions....Merry Treasonmas folks!
— 🍀In like a lion 🦁 (@DunwoodyDr) December 25, 2019
Their credit card readers are down- BEYOND THEIR CONTROL..
— Andrea G ™ (@Allegedly_G) December 25, 2019
And they SHOULD close early. It's Christmas Eve. People should be at home with their families.
PLAN BETTER.
Apparently, the Kroger credit card terminals went down across the region. That check writer always in front of you at the grocery.... pic.twitter.com/waY95ZLO06
— Ben Scholl (@ottoscholl) December 24, 2019
I was at the Kroger in Clarksville today around noon, and the credit card machines were down then.
— whitney (@Whitney0520) December 24, 2019
