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T-Mobile customers experiencing problems calling 911

911

MONTGOMERY COUNTY — T-Mobile customers may experience issues when calling 911.

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The Montgomery County Regional Dispatch Center said that T-Mobile customers who call 911 can often hear dispatchers, but dispatchers cannot hear the caller.

Dispatchers are trying to call back people who experience this issue.

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This issue is being experienced by multiple dispatch centers throughout the county and region, the dispatch center said.

As T-Mobile works to resolve the issue, the dispatch center reminds the community that they can use text-to-911 or call the non-emergency number at 937-225-4357.

Kettering Police Department and Beavercreek Police Department also posted on social media that they are experiencing the same issue.

Kettering’s non-emergency number can be reached at (937) 296-2555.

Beavercreek police’s non-emergency line can be reached at (937)-426-1225.

We will continue to follow this story.

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